Union Recruitment Failure II

One other thing - perhaps they should train up their switchboard operators to actually deliver customer service instead of just spoutting policy at you. It has been rather difficult to get anyone that actually represents IT professionals...unless you work in a callcentre or financial institution.

Is it the nature of the IT industry that the practices of software companies has gone undetected for so long?

No wonder there have been no public protests about software outsourcing overseas.

Which leads one to question: do white collar workers deserve less protection than blue collar workers?

Bullying happens everywhere at all levels and society/unions, etc. need to be aware of this.
Workers' needs appear to have moved from better/equal pay, sexual/racial discrimination to bullying and workplace abuse. As evidenced by recent awards for bullying by the courts.

I urge unions to adapt and survive.